These terms are the agreement between you and Retail Growth Academy ("RGA," "we," "us," or "our") when you use this site or buy a membership. Buying a membership means you accept them. Please read the billing and cancellation sections and the disclaimers, because those are the parts people get surprised by.
A membership gives one person access to the Retail Growth Academy course while the membership is active. That includes six phases and 38 lessons released on a schedule, the templates, and the three web based calculators.
Lessons unlock on a set schedule over roughly 90 days rather than all at once. That is how the course is designed, and it is not a fault or a delay.
We may add, change, reorganise or retire individual lessons, templates and tools over time as retail practice changes. We will not materially reduce what the membership provides without telling you first.
Checkout, billing and subscription management are handled by Whop, which acts as the merchant of record. Whop's own terms apply to the payment itself, and your card statement may show Whop rather than us.
You can cancel at any time from your Whop account, and you do not need to ask us or give a reason. Cancelling stops the next charge. Your access continues until the end of the period you have already paid for, and we do not pro rate or part refund an unused stretch of a month.
Because you can cancel at any time and stop the next charge yourself, payments already taken are non-refundable except where the law requires otherwise.
If you were charged in error, charged twice, or charged after cancelling, contact us and we will put it right. Please come to us before raising a chargeback with your bank, because a chargeback closes your account automatically and takes far longer to resolve than an email to us does.
Your membership is for you alone. Keep your login details to yourself, and tell us if you think someone else is using your account. You are responsible for what happens under it.
While your membership is active you get a personal, non-exclusive, non-transferable licence to use the course material, including inside your own business. You may use the templates, scripts and calculators for your own brand and your own client work.
You may not:
Everything in the course stays our intellectual property, or that of whoever licensed it to us. Breaking this section is grounds for us ending your access without a refund.
Any figures on our pages, including the margin examples and the stories about other brands, come from published industry sources and founder interviews. They describe other people's businesses and are there to show you the arithmetic. They are not a projection of what you will earn, and they are not typical, average or promised outcomes.
Nothing here is legal, accounting, tax or financial advice, and we are not your lawyer, accountant or broker. Retail contracts, distribution agreements, purchase order financing and trade terms carry real money risk. Have a qualified professional look at anything you are about to sign.
The course points to outside tools, retailers, platforms and reading. We do not control them, we are not responsible for them, and mentioning one is not an endorsement or a guarantee that it is right for you.
You can cancel whenever you like, as set out above. We may suspend or end your access if you break these terms, if a payment fails and is not fixed, or if you behave abusively toward us or other members. If we end your access for a reason other than something you did wrong, we will refund the unused part of the period you paid for.
The site and the course are provided "as is." We do not warrant that they will be uninterrupted, error free, or fit for a particular purpose beyond what the law requires.
To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential losses, including lost profits, lost inventory, lost accounts or wasted trade spend. Where we are liable, our total liability is limited to the amount you paid us in the 12 months before the claim. Nothing here limits liability that cannot legally be limited.
We may update these terms. The effective date above shows when they last changed. If a change is material we will tell members by email, and continuing your membership after it takes effect means you accept it.
These terms are governed by the laws of [ROB: state, for example Texas], United States, without regard to its conflict of laws rules. The courts located there will handle any dispute, and you and we both agree to that.
[ROB: legal entity name, for example Retail Growth Academy LLC]
[ROB: mailing address]
Email: [ROB: support email address]
